Why do you need my DriveThruRPG email address?
This is so we can send you your digital rewards (PDFs) for your project. It also allows us to get the print codes sent for international backers, so they may begin printing their softcover books at-cost through DriveThru RPG. If you do not already have a DriveThruRPG email, provide your email address and create one on their website using the same address.
Last updated: February 03, 2026 06:18
How do we calculate our shipping costs?
Our shipping costs are calculated using Pirate Ship. Fulfillment is then shipped from Metamora, Illinois. USA. We do not recommend backing a physical pledge if you live outside of the USA or an immediate neighbor like Canada or Mexico, as shipping rates may be higher. We recommend using the International POD (print on demand) option through DriveThruRPG instead for international orders.
Last updated: February 03, 2026 06:21
When will I receive my rewards?
We are currently in the final stages of production for Shadow Crawler Carnage and digital rewards will be sent for the main book in mid February. The Maximum Monster Mayhem adventure module will be sent shortly after (we’re in the final stages of editing.) Once both books have had a week or so of time with backers to triple (and quadruple) check we didn’t make any major mistakes. We will go to print. We will be printing our softcover books through Mixam. DriveThruRPG fulfillment will take a little longer due to their proofing process. But the books should be deployed by mid-March at the latest.
Last updated: February 03, 2026 06:24
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.